Specialist Technician AV

The opportunity

University of the Arts London is looking for a well-qualified Specialist Technician AV to join us on a permanent basis.

While ostensibly based at Chelsea College of Arts, you’ll support the delivery of academic learning activities within our lecture theatres, seminar spaces and studios, working across our three colleges (Camberwell, Chelsea, Wimbledon) to ensure operational delivery as required.

You’ll provide responsive on-demand, in-person assistance to staff, supporting them in their use of AV hardware and software for teaching, remote learning, lecture capture and live streaming. You’ll be responsible for testing and diagnosing faults with our AV systems (AV over IP, HDBaseT) and will carry out or facilitate repairs, assisting external integrators where appropriate.

You’ll also carry out regular preventative measures such as routine maintenance, testing and servicing tasks, some of which involve working at height.

This is a full-time, site-based role which may on occasion involve some flexible working to support after-hours events.

About you

With relevant qualifications to BA level or above and/or equivalent job experience with industry certification (e.g. Avixa CTS), you’ll have significant audio-visual support experience in a higher education or enterprise environment.

You’ll have gained knowledge of integrated audio-visual solutions and related software and will be looking to develop your skills by supporting colleagues. You’ll have a strong working knowledge of common switching, distribution, audio and video products - preferably Extron and AMX. Extron configuration/programming experience is highly desirable.

With demonstrable skills in safe and professional installation, you’ll have excellent general integration knowledge and experience.

You’re approachable with good communication skills and even when working under pressure, you’re able to give clear and accurate information to ensure a high level of service delivery.

You’ll be able to demonstrate experience of working in a busy customer/client facing role, where you provided technical support for professional AV hardware and software solutions.

You’re a motivated, reliable and punctual individual who is able to work effectively and flexibly as part of a team and independently.

Interviews are scheduled to take place on 23/04/24 at Camberwell College of Arts.

Should you have any questions about the role, please contact Nicki Szlovak, Serviced Resources & IT Liaison Manager / n.szlovak@camberwell.arts.ac.uk

Should you have any questions about the application process or require reasonable adjustments for your application, please contact Adrienne Marsh, Resourcing Advisor / jobs.ccw@arts.ac.uk

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ at least 31 days of annual leave in addition to bank holidays.

▪ equal parental leave offering up to 6 months full pay for maternity and paternity.

▪ 2 days of paid volunteering leave for a UK registered charity.

▪ generous defined benefit pension schemes (LGPS/TPS}.

▪ discounts including gyms, nursery and private healthcare insurance.

▪ learning and development opportunities including free Short Courses.

▪ season ticket loan, cycle to work scheme, free counselling and more!

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world. 

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.