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Residence Housekeeping Assistant (x2)


Operations and External Affairs
Camberwell College of Arts - Peckham Road
Full time
Estates and Accommodation

17 January 2018 23:55

£20,868 - £22,500 per annum

Our halls are more than just a place to stay; they are a place to call home. We want our students to have the best living experience possible and pride ourselves in providing a first class customer orientated service in the provision of safe, secure and affordable accommodation.

London is a city that never stops and neither do our Halls of Residence! Due to an increase in resident needs outside of the traditional ‘9-5’, we are expanding our service to reflect a true 24/7 operation and we are expanding our team to help manage the service round the clock with Residence Housekeeping Assistants complementing the services we already deliver to our students.

As a Residence Housekeeping Assistant you will deliver a daily cleaning service to all public areas of the residential accommodation, including bathrooms, lavatories, common rooms, offices, laundry and kitchenettes. You will be extremely customer focused and you may be the first point of contact for many different enquires and support.

Based at our Camberwell Campus & Brooke Hall in South East London, Residence Housekeeping Assistants will be expected to work 8am – 4pm Monday to Friday providing cover over 365 days a year including public holiday periods. You may from time to time be expected to travel to other sites across London to provide support and assistance to other staff members & residents alike.


University of the Arts London is a higher education institution specialising in art, design, fashion and media. We are a collegiate university comprising six constituent colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

The university is Europe's largest provider of education in art, design, fashion, communication and the performing arts. It brings together 19,000 students from over 100 different countries, including 2,250 further education students, 14,000 undergraduates and 2,700 postgraduate and research students.

University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity.

An NVQ or BICS cleaning related qualification is advantageous but not essential.

You will have solid experience of cleaning in domestic, hospitality and or building

You will be required to demonstrate an understanding of Health and Safety legislation and be used to working within procedures & measure to control risks to yourselves and others. An understanding of specific health and safety procedures relating to building management such as COSHH & Fire evacuation practices is desirable.

You will provide first class customer service to many different people and must therefore be able to maintain a friendly courteous attitude at all times. You must be able to work well under pressure and can work unsupervised for periods as well as being part of a wider team. You will be computer literate and have a basic understanding & working knowledge of Microsoft Office Applications; including Outlook e mail.

Full induction and further training will be provided.

You will be required to complete an enhanced DBS check prior to commencing employment.

Appointment to this role will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. Having a criminal record will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).
At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.