Employability & Progression Assistant

5040

Academic Development and Services
Teaching and Learning Exchange
LCF - High Holborn, London UK
Grade 3
£28,839.00 - £35,205.00 per annum (pro-rata)

Permanent

Full time - 35 hours per week

19 March 2019 17:00

The opportunity

To administer and assist with the effective delivery of a programme that supports the inclusion, retention and progression of widening participation students at UAL in relation to employability, enterprise, career aspirations and employment outcomes.

The role holder will work across the team to support with research, administration, development, evaluation and delivery of these programmes. Responsibilities include (but are not limited to) producing the monthly e-newsletter, handling email and telephone enquiries, general office and systems administration, evaluating and generating reports on the service and administering and supporting events, projects, mentoring, funding and award schemes.

The Employability and Progression team aims to support students who are underrepresented in the creative industry to make a living doing what they love. We work with students underrepresented in the creative industries including: students whose parent(s) / guardian(s) have not completed a university degree, students from a low-socio economic background and BAME students.

We work with students across all UAL colleges and disciplines including: Central Saint Martin's, London College of Communication, London College of Fashion, Chelsea College of Art, Wimbledon College of Art and Camberwell College of Art.

About you

The role holder will work across the team to support with research, administration, development, evaluation and delivery of these programmes. Responsibilities include (but are not limited to) producing the monthly e-newsletter, handling email and telephone enquiries, general office and systems administration, evaluating and generating reports on the service and administering and supporting events, projects, mentoring, funding and award schemes.

See job description for full details of the role and responsibilities.

This post is predominantly administration and communications based, with some event support. Applicant should have:

Essential:

Specialist knowledge: 

  • Knowledge of Microsoft Office applications
  • Some knowledge of widening participation and broader diversity issues in arts, design and communication industries and further and higher education,

Relevant experience: 

  • Experience of providing administrative and project support,
  • Experience of working at or assisting events,
  • Experience of producing visual and digital communication for online/ print marketing and communication.

Communication skills:

  • Experience of communicating with customers or service users via email, telephone and/or in writing, preferably with students or young people (16-24)
  • An ability to adapt communication style to suit different audiences,
  • An ability to create and edit copy for online platforms,
  • Is able to provide a positive and responsive student or customer service

Planning, innovation and teamwork:

  • An ability to plan, prioritise and organise work to achieve objectives on time,
  • Is able to work effectively as a member of a team, or group providing support, assistance and cover where needed,
  • is able to use initiative or creativity to resolve problems
  • Is able to work in a flexible way

Desirable but not essential:

  • Knowledge of Adobe InDesign and Photoshop software, 
  • Knowledge of Mailchimp online platform
  • Experience of compiling evaluations or collected data information.

For information contact ADS Recruitment Team ADSRecruitment@arts.ac.uk - or call: 020 7514 2965

This opportunity is closed to applications.