Compliance Support Coordinator

The opportunity

As Compliance Support Coordinator, you will support the coordination and tracking of compliance activity across UAL’s higher-risk halls of residence, partner accommodation buildings and nomination halls. Working closely with the Interim Head of Accommodation Services, Residential Operations Managers, Residence Managers and colleagues in Estates, you will help ensure that operational compliance tasks are appropriately recorded, monitored and escalated, while operational responsibility remains with the relevant Residence Managers and wider Accommodation Services teams.

You will play an important role in maintaining and organising building safety documentation and certification, tracking actions arising from Fire Risk Assessments, Building Safety Assessments and wider High-Risk Building work, and helping to ensure that operational updates are shared appropriately with key stakeholders. The role will also support the development of clear processes, standard operating procedures and good practice across Accommodation Services, with a particular focus on information flow, assurance and operational readiness.

Your work will contribute directly to stronger compliance coordination, assurance and building safety information management across the accommodation portfolio, helping to ensure that services remain safe, well governed and aligned with UAL’s wider operational and strategic priorities.

About you

We are looking for an experienced and well-organised compliance professional with a strong track record of supporting compliance coordination, assurance or safety-related activity in a complex property or service environment.

You will bring a good understanding of building safety, fire safety and compliance processes, together with experience of tracking actions, maintaining accurate records and working across multiple teams to ensure issues are followed up and information is shared appropriately. You will be confident working with documentation, data and systems, and able to provide clear updates to managers and colleagues on risks, actions and emerging issues.

The successful candidate will be comfortable working across operational and technical teams, helping to ensure that information is accurate, responsibilities are clear, and compliance-related actions are monitored and escalated appropriately. The role is not intended to replace operational ownership, but to strengthen coordination, oversight and the flow of information between Accommodation Services and Estates.

You will also be:

• A clear and confident communicator, able to work effectively with colleagues across Accommodation Services, Estates and Health and Safety
• Highly organised, with strong attention to detail and the ability to manage multiple workstreams and priorities
• Comfortable working with compliance documentation, operational data and action tracking
• Able to identify risks, escalate issues appropriately and support timely follow-up
• Proactive, collaborative and motivated to improve compliance processes, information flow and operational assurance across the service

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ 31 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via our Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents) 
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That's why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.