Change Communications and Engagement Manager

The opportunity

This is an exciting opportunity for an experienced communications professional to play a key role within our strategic change programmes at University of the Arts London (UAL). 

As Change Communications and Engagement Manager, you will create, coordinate and deliver communications plans for UAL's strategic change programmes. You will draft and review informative and people-centred communications content for the programmes, ensuring they are aligned with the overarching university change narrative.

You will work with a range of internal and senior stakeholders, advising leaders from across UAL on employee engagement and communications opportunities. This will involve building relationships with a variety of individuals, providing effective guidance on change communications and engagement activities, and identifying key strategic change and communications opportunities.  

This role is based at High Holborn, but is part of the wider Communications community at UAL. As a community, we are embarking on a transformation programme to become a single university-wide team which will improve the reach and impact of our communications.

About you

As an accomplished creative, you will provide:

• Experience of leading communications for significant change programmes, using a range of channels and techniques to monitor how people react to your communications.
• Experience of understanding your audience, gaining insight and getting feedback to ensure your communications are relevant, credible and persuasive.
• Experience of supporting senior leaders and change champions by developing effective communications and engagement plans.

We are seeking a highly organised and innovative individual who possesses a keen attention to detail and excellent problem-solving abilities. You will have strong digital, verbal, and written communication skills, capable of telling compelling stories and creating a significant impact through your communications. 

Additionally, you will be adept at establishing solid working relationships with a broad spectrum of internal and senior stakeholders. You must be able to collaborate effectively with various teams across diverse professional disciplines.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at SocialPurposestaffrecruitment@arts.ac.uk.

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ at least 31 days of annual leave in addition to bank holidays.

▪ equal parental leave offering up to 6 months full pay for maternity and paternity.

▪ 2 days of paid volunteering leave for a UK registered charity.

▪ generous defined benefit pension schemes (LGPS/TPS).

▪ discounts including gyms, nursery and private healthcare insurance.

▪ learning and development opportunities including free Short Courses.

▪ season ticket loan, cycle to work scheme, free counselling and more!

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world. 

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.