Digital Communications Coordinator


Academic Development and Services
UAL - High Holborn
Full time
Teaching and Learning Exchange
Fixed Term
1 Year

21 May 2018 23:55

30 May 2018

The Digital Communications Coordinator ensures that a wide range of UAL students and graduates are made aware of - and take advantage of – the services and opportunities offered by Careers & Employability.

The Digital Communications Coordinator helps to provide timely promotion of Careers & Employability initiatives including: ArtsTemps, employability workshops, enterprise events, CV checks, mentoring, not just a shop retail, funding, Tier 1 Visas, Artquest, UAL Collection, Creative Opportunities, and an array of awards and scholarships.

The Digital Communications Coordinator uses a variety of digital communications channels with a view to reaching the widest possible audiences, including: email marketing, social media, Moodle, digital screens and content marketing. They also measure the impact of campaigns – by closely monitoring social reach, Google analytics, open/click-through rates, and event registrations – to ensure that Careers & Employability’s objectives are achieved.  

The role involves close collaboration with: UAL’s different communications teams, the University’s alumni team, and students and alumni from all six UAL colleges, so the ability to establish and build good working relationships with colleagues across UAL is essential to its success. Because the Digital Communications Coordinator bridges a variety of projects and teams, good organisation and time management skills are also essential.

Careers and Employability empowers UAL students and graduates to make a living doing what they love, and strives to support those underrepresented in the creative industries

We believe that everyone should be able to achieve their creative ambitions, regardless of their background or circumstance. Working collaboratively with UAL courses, we enhance students’ employability and creative attributes through experiential learning and access to industry.

We enable students to achieve their goals by being responsive to individual pathways and ways of learning. From the moment students arrive, they can access: one-to-one advice, job opportunities, paid internships, mentoring, funding, student-led initiatives, and opportunities to showcase and exhibit work.

Support is free and accessible to all our students.

  • Digital and visual communications experience
  • Understanding of enterprise and Higher Education sector
  • Strong eye for graphic design
  • Excellent communication skills
  • Able to use a range of relevant software (Adobe Creative Suite, Microsoft Office, Mailchimp, Google Analytics, Terminal 4, Hootsuite)
  • Ability to work independently and as part of a team, providing support, assistance and cover as needed
  • Proven record of establishing and building social media audiences (Facebook, Instagram, Twitter LinkedIn)
  • Experience of producing visual communication content (graphics, images, gifs etc)
  • Ability to originate and tailor content and communications for different audiences
  • Ability to create realistic plans to achieve own deadlines and objectives, effectively managing workload and prioritising own work


  • Relevant higher education qualification and experience in Graphic Design, Communication, Marketing or PR.
At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.