Lead Administrator LD and ISEP


Academic Development and Services
UAL - High Holborn
Full time
Language Centre

28 May 2018 23:55

11 June 2018

UAL has a highly diverse student body with around half of all students joining us from outside the UK.

As Lead Administrator Language Development and International Student Experience Programmes, you will lead on academic and student administrative support for these important areas.

The Language Development Programme comprises English for Academic Purposes classes, tutorials and resources offered to any UAL degree programme students who are speakers of English as an additional language. The Programme runs across all of UAL’s six colleges and multiple sites. It is part of the International Student Experience Programme, a portfolio of provision and resources for UAL students and staff in support of the international student experience. Your responsibilities will include managing operations, planning and reviewing processes and systems in line with the standards set by the University. This may include input to selection of new systems.

You will take responsibility for ensuring the effective and efficient use of administrative resources across the Language Development and International Student Experience Programmes, working closely with other members of the teams in order to deliver services to expected standards.

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts. Every position within the University plays an important part in shaping future creative professionals, and impacts on the future of so many creative industries. 

Around half of UAL's students join us from outside the UK.  Based at High Holborn, UAL Language Centre offers language and interculturla communications skills training for staff and students at the University.

University of the Arts London offers generous leave, a final salary pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.


You will have experience and a solid understanding of what is required for efficient administrative processes and systems, specifically within higher education and in student facing services record, monitoring and booking systems. You will pride yourself on running user-friendly, effective systems, and continually seeking out ways to improve service delivery.    

You will be able to demonstrate effective communication, network building and collaborative working skills and be able to act as an effective representative for the Language Development and International Student Experience Programmes.

You will be educated to at least first degree level and have advanced Microsoft Office skills.

Appointment to this role will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. Having a criminal record will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).
At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.