Marketing and Communication Manager, CCW Short Courses and Institute for Creative Computing
4589
Permanent
Full time - 35 hours per week
3 October 2018 23:55
The opportunity
To develop and deliver an effective Marketing and Customer Service programme to drive sales and income generation activities for Camberwell, Chelsea and Wimbledon (CCW) Short Courses and the Institute for Creative Computing (ICC) business.
The post-holder will manage a small team of customer service and marketing colleagues to offer an excellent customer experience as well as engaging marketing collateral, campaigns and web content to assist potential students in choosing their course.
About you
You will have significant marketing and communication experience, ideally working in an education or training related sector. With a track record in delivering engaging and compelling marketing campaigns across all forms of media, the user experience and journey is always at the forefront of your mind. You enjoy working to clear targets and creating regular reports to monitor ROI.
As a confident communicator you are experienced in working with B2C and B2B customers and leading a team to offer excellent customer services. You'll have experience of using tools and systems to deliver results includings experience of CMS, CRM and LMS software.
In return, University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.
If you have any questions about this role please contact: oearecruitment@arts.ac.uk or 0207 514 6685.
What we offer
We are UAL Short Courses
Our culture
This opportunity is closed to applications.