Head of Campus Services


Operations and External Affairs
CSM - King's Cross, London UK
Full time
Estates and Accommodation

18 February 2019 12:00

Competitive salary c£70,000 per annum

UAL has created a new senior post within the Estates Directorate. Reporting to the Associate Director Estates Management and Development, the Head of Campus Service takes responsibility for the leadership, management and motivation of a multi-disciplinary team of facilities services professional for the delivery of high levels of customer service on each of the UAL campuses and associated premises. Services include cleaning, caretaking, portering, security, grounds, car parking, post and transport. Waste management.

The Estates Directorate provides a number of core services across the University’s 16 academic sites including facilities management, catering and commercial services, sustainability and energy management, estate management, project management, and property developments.

University of the Arts London (www.arts.ac.uk) is a hotbed of creativity, innovation and invention across the knowledge economy. Drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts, UAL is a fundamental part of the UK’s creative ecology – the fastest growing sector of the UK’s economy. UAL works with a wide range of commercial and institutional organisations within the world of the Arts, including the Tate and the National Theatre, all benefiting from the fresh talent and new ideas of UAL students. UAL is hugely international, with a reputation that attracts over 18,000 students from over 100 countries, creating a vibrant, multi-cultural community environment.

UAL offers generous leave, an excellent defined benefit pension scheme and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.

We are seeking an individual with proven experience of leading soft services facilities management functions across a large scale estate portfolio at both an operational and strategic level. You will have a track record of motivating and leading an in-house FM team (100+) coupled with experience in the management of outsourced soft FM services.

A strong customer focus and excellent interpersonal and communication skills are essential as you will work with a diverse spectrum of internal and external stakeholders to deliver high-quality, customer focused facilities provision.

For a confidential discussion and/or the Candidate Brochure, please contact our retained advisor Michael Hewlett of the Management Recruitment Group on 0208 892 0115. Applications should consist of a CV and covering letter and should be sent to michael.hewlett@mrgpeople.co.uk

An online brochure for the role can be found by following the link:


Closing date:         Monday, 18th February 2019 at 12 noon

Interview date:     w/c 4th March 2019

Appointment to this role will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. Having a criminal record will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).
At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early.

This opportunity is closed to applications.