Student Recruitment Manager (International)
28 February 2019 23:55
This role will contribute to the successful delivery of UAL's international and EU student recruitment strategy. Working with the Head of International Student Recruitment and other colleagues in the Student Marketing and Recruitment department, you will take a lead role in managing student recruitment activities to achieve the University’s strategic and operational objectives. This will include the operational management and delivery of international and EU recruitment activity plans in your designated markets, working with the marketing team to create coordinated, data-led marketing and recruitment plans focussed on priority markets; managing networks of agent and school relationships in allocated markets; and taking line management responsibility for a market-focussed Student Recruitment Officer.
You will identify and respond to developments in the global student recruitment market, raise UAL brand awareness, deliver excellent customer service across the international prospective student journey from enquiry to enrolment, and provide input into the development of a suite of recruitment materials, across relevant platforms, that are tailored to the needs of prospective international and EU students. Educated to degree level or above, you will have experience of managing staff and relationships with agents and feeder institutions.
The role requires effective internal and external liaison and will act as a key ambassador representing the University. It will demand exceptional interpersonal skills including the ability to develop strong working relationships, communicate effectively across a diverse set of audiences, and negotiate with and influence important internal and external stakeholders. The successful candidate will be knowledgeable about and interested in the global student recruitment market, and experienced in managing recruitment both directly and through the overseas agent channel. You will be collaborative, flexible and target-driven. The role will include travel in the UK, EU and internationally.
University of the Arts London offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide. UAL is ranked sixth in the world for Art and Design in the 2018 QS World University Rankings®. The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.
This post is within UAL's Student Marketing and Recruitment Department which supports the strategic aims of the university in order to achieve a diverse and quality student body through excellence in marketing, recruitment and admissions activities.
Educated to degree level or above.
Experience of managing staff.
Experience of working in the higher education sector.
Proven experience of developing and implementing recruitment plans.
Experience of promoting higher education in international and/or EU markets.
An evidenced capacity to evaluate success and improve outcomes and adherence to objectives.
Experience of managing relationships with agents /feeder institutions and of developing communication and training plans for these audiences.
Experience and awareness of the global student recruitment market and of the issues impacting on HEIs within this market.
Experience of managing market budgets and assessing return on investment.
Experience of using market intelligence and data to inform the development of targeted recruitment strategies and plans.
Experience of admissions policies and procedures and understanding of the processes for obtaining a Tier 4 student visa.
Experience of using strong interpersonal skills to build internal and external networks and develop highly effective working relationships inside and outside the organisation.
Experience of using negotiation and influencing skills to operate with and across a diverse range of external and internal stakeholders, to achieve desired results.
Experience of understanding and presenting requirements for innovation in process and of managing /supporting others with change.
Experience of using strong organisational skills to prioritise and deliver a varied workload and multiple projects.
Experience of and ability to undertake travel of up to 12 weeks a year in the UK, EU and international, and work some evenings and weekends as and when requested.
Proven ability to work independently without direct supervision.
Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way.
Motivates and leads a team effectively, setting clear objectives to manage performance.
Contributes to advancing professional practice/research or scholarly activity in own area of specialism.
Plans, prioritises and manages resources effectively to achieve long term objectives.
Works collaboratively in a team and where appropriate across or with different professional groups.
Builds and maintains positive relationships with students or customers.
Suggests practical solutions to new or unique problems.
If you have any queries you may contact ADS Recruitment Team via email ADSRecruitment@arts.ac.uk or telephone: 020 7514 2965.
Candidates are advised to submit applications early.
This opportunity is closed to applications.