Project Coordinator: Graded Examinations

The opportunity

The purpose of this role is to support the systems design and operational delivery of new learning experiences and credentials in the creative subjects. This new initiative will result in a customer journey which offers students rewarding, bankable learning and assessments. It will allow students to build a portfolio of skills and achievements that will complement both more formal learning in schools, and the growing reach of UAL’s Future Creatives project for younger learners.

Initial pilots of this approach have been conducted. The project is now entering a new phase which requires the iterative development and testing of live systems and processes. It is expected that the role will work toward delivering and evaluating a first phase of operational pilots in the first 5 months, followed by iterations which improve efficiency and scalability in the second 5 – 7 months.

The role is based in UAL Awarding Body but will require significant collaborative working across Future Creatives, UAL Short Courses Ltd and UAL IT and central finance to ensure a successful project that meets the need of stakeholders across teams.

About you

• Knowledge and understanding of user experience principles and the importance of the student / customer journey
• Ability to map and deliver process and system requirements, leading to operational delivery of a service or product.
• Knowledge of and understanding of delivering online experiences, education or assessments, ideally in creative subjects.
• Knowledge of online learning platforms, systems, and processes.
• Knowledge of project management and/or business analysis approaches.
• Experiencing of working in a commercial, customer focussed environment
• Strong administrative or project coordination experience
• Experience working collaboratively with colleagues in various teams
• Ability to apply knowledge and experience, sharing learning and experience with others.
• Experience of developing processes and procedures and documenting these for reference by others
• Communicates effectively orally, in writing and/or using visual media with clients
• Motivates collaborators and leads a project effectively, setting clear objectives to manage performance  
• Plans, prioritises and manages resources effectively to achieve objectives
• Works collaboratively in a team and where appropriate across or with different professional groups.
  

Apply Early:

Please note that this role may close earlier than the stated closing date if a sufficient number of applications are received. If you wish to apply for this position, you are advised to submit your application as soon as possible.

Query:

If you have any queries you may contact oeastaffrecruitment@arts.ac.uk