Income Collection Manager


Finance Department
UAL - King's Cross, London UK
Full time
Finance Department

8 April 2021 23:55

£46,423- £55,932 per annum

Reporting to the Head of Income Services, you will assist with the effective and efficient collection of all student and other income due to the University. You will lead in the development of policies and procedures to manage these activities and ensure the University is both transparent and accountable in the way it deals with its customers. You will ensure that business managers across the University have complete and accurate data available on their student income and debtors position for management and decision making purposes and that the University has appropriate underlying data to deliver its mandatory reporting requirements.

University of the Arts London (UAL) is the world’s second best university for Art and Design in the QS World University Rankings® 2019 with a vibrant global centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts. We have bold plans for the future, which include the completion of one of the most ambitious programmes of infrastructure investment in the sector, a new Academic Strategy and a dynamic People Strategy.

In return, University of the Arts London offers generous leave, a final salary pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.

The successful candidate will be enthusiastic and motivated and enjoy a busy, collaborative work environment. You will have experience leading a customer focused service for income collection, preferably in the Higher Education environment. You will have a proven track record in managing a team of experienced professionals and be experienced in re-engineering procedures and processes in an environment of continuous improvement. 

Apply Early:

Please note that this role may close earlier than the stated closing date if a sufficient number of applications are received. If you wish to apply for this position, you are advised to submit your application as soon as possible.


If you have any queries you may contact

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.

This opportunity is closed to applications.