Programme Support Officer


Camberwell, Chelsea and Wimbledon Colleges
CCW - Merton Hall Road, London UK
Full time
College Office

14 April 2021 23:55

£29,358 - £35,839

You’ll be working to provide course administration support to Programme Teams across Camberwell, Chelsea and Wimbledon Colleges. This will include supporting activities, events and meetings for the programmes while also proactively engaging, informing and supporting students throughout their student journey. The focus of the role will be to ensure the smooth operation of programmes as part of Academic Registry administrative support for an excellent student experience. The post holder will also support the implementation of the Colleges’ student engagement and retention strategies. You’ll also support the operation of the student desk.

The ideal candidate will have a good understanding of work processes, procedures and practice relevant to efficient programme administration support, preferably gained within higher education, further education or related body.

The University of the Arts London is one of the top 6 Universities in the world for art and design (QS World University Rankings® 2018) and comprises of 6 globally renowned colleges.

Camberwell, Chelsea and Wimbledon Colleges of Arts are a vibrant centre for innovation, with international reputations in art, design and performing arts. Much of their success is down to its dedicated employees, and you will play an important role in shaping future creative professionals, and impact on the future of so many creative industries.

You’ll have significant experience in administrative roles, preferably within Higher/Further education, as well as experience in a customer facing role. You’ll have excellent communication skills both in person and in writing. You’ll have the ability to work closely with teams of staff, identify support needs and solve problems or meet requirements where needed. You’ll have excellent IT skills including Microsoft Office and databases / data entry.

In return, we offer a competitive employment package including a salary that reflects working in London, generous annual leave, an attractive pension scheme, and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence.

If you have any queries about this role that are not covered in the documentation available below, please contact Adrienne Marsh, Staffing Administrator, email

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.

This opportunity is closed to applications.