Library Assistant - Library and Open Access IT

The opportunity

Grade 2 Library Assistant – Library and Open Access IT (1 FTE) at London College of Fashion

The focus of this role is to assist in the delivery of high quality customer-focused library and open access IT services.

You will participate in front-line services and administrative duties including support for self-issue systems, IT and printing. You will assist users with directional and initial information enquiries; including the use of the library catalogue, electronic information resources and participate in roaming support. You will also be required to participate in shelving activities.

The role is full time and includes the requirement to work one day a week until 6.00pm during term time, currently Wednesdays, and until 6.15 in the vacations, on a rota basis.

About you

You should have relevant library or customer service experience and will be able to work independently.  You will have excellent communication skills, both written and oral, and be IT literate.

You are able to ensure that accurate information is passed onto the most appropriate people in a timely fashion and have experience of answering standard questions/queries from customers. You should have experience of working as a member of a team, providing support, assistance and cover where needed.

In return, we offer a competitive employment package including a salary that reflects working in London; an attractive pension scheme; and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence. Relocation assistance is available.

If you have any queries you may contact ADS Recruitment Team via email ADSRecruitment@arts.ac.uk or telephone: 020 7514 2965.