UX Manager

The opportunity

As a member of the Digital Team within the Department of Communication and External Affairs, you will use your creative talent and expert-level abilities in user experience, interaction design and user-centred design principles to create clean, consistent insight-driven experiences that engage our users.

You will manage a UX Designer (and any temporary or contract UX staff) and provide UX design leadership for the UAL website, intranet and other digital projects based on statistics and user behaviours. You will lead on defining the information architecture and user experience of the University digital environment and produce UX solutions for identified problems. In addition, you will play a key role in the various projects that are part of the Online Estates Services Programme, the University’s digital transformation programme.

About you

As the User Experience Manager, you'll use your proven creative talent and expert-level abilities in user experience, interaction design and user-centred design principles to create clean, consistent insight driven experiences that engage our users. You will be confident at translating user cases and business requirements into functional specifications.