Student Learning & Engagement Manager x2

The opportunity

Do you want to shape an outstanding student experience at one of the world’s most creative universities? This is your chance to lead and inspire change at University of the Arts London. As Student Learning and Engagement Manager, you will be at the forefront of designing and delivering initiatives that help students thrive academically and personally.

You will lead a dedicated team to create inclusive and engaging learning environments that reflect the diversity of our student community. By working in close partnership with academic teams and support services, you will ensure that every student has access to the guidance, resources and pastoral care they need to succeed. Your evidence-based approach will help identify barriers to engagement and develop impactful solutions that make a measurable difference to retention, progression and attainment.

At UAL you will join a community of innovators and change-makers. Your work will directly influence the success and wellbeing of students while contributing to the College’s vision and long-term goals.

About you

You will bring a strong background in Higher Education with experience in designing and evaluating engagement or support programmes. Your knowledge of effective approaches to student development and transition will be matched by your ability to communicate with empathy and clarity across diverse audiences.

An inspiring leader, you will have experience managing teams, setting clear objectives and driving performance. You will be adept at building partnerships, managing resources and solving problems with creativity and resilience. Above all, you will be committed to fostering an inclusive environment where every student can fulfil their potential.

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ 34 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via our Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents) 
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That's why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.