Student Funding Administrator

The opportunity

If you offer experience in higher education funding administration, this position offers an exciting opportunity to play a key role at a world leading university.

You will be joining the Student Funding Service at University of the Arts London, which is an integral part of student services and the student journey.

You will have a number of administrative responsibilities relating to the dispersal of a range of funds to students. This will include:

• The allocation of funds provided by government agencies
• Dealing with enquiries regarding funds, such as scholarships and bursaries, student loans, university awards and prizes
• Assessing student eligibility for any awards made by the Student Funding Service
• Providing information to students on the financial support available to them
• Maintaining spreadsheet and database records of student financial support schemes
• Taking an administrative lead for US Loans

The post is 24.5 hours per week and the working pattern will be mutually agreed with the successful candidate.

About you

You will be an experienced funding administrator, who has experience of processing US Title IV Federal and Private Loans and is well versed in student funding processes. These skills and qualities will have been gained within a university or college of higher education.

It is essential that you have a good understanding of student finance regulations, relevant application procedures and specific student finance arrangements for different categories of student funding.

Excellent numeracy skills and attention to detail are essential. A high level of computer literacy and experience with student records systems, MS Office and databases is equally important.

You will also need excellent communication skills to provide a positive and responsive service to students.

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ 31 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via our Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents) 
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That's why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.