Student Learning & Engagement Officer x10

The opportunity

Update as of 09/10/25 at 13:37 - Closing date has been changed to 12/10/25 at 23:55 

We are delighted to offer 10 new Student Learning and Engagement Officer roles across our four renowned Colleges - Camberwell, Chelsea and Wimbledon (CCW), Central Saint Martins (CSM), London College of Communication (LCC) and London College of Fashion (LCF).

At University of the Arts London (UAL), we believe that every student deserves the opportunity to thrive. As a Student Learning and Engagement Officer, you will play a pivotal role in ensuring that students receive the right support at the right time. Working within College Education Teams, you will provide one-to-one guidance, deliver targeted interventions and connect students with the specialist services they need to succeed.

Your work will make a real difference to student experience, helping to create inclusive, compassionate and engaging learning environments. You will collaborate closely with course leaders, student services, academic support and the Arts Students’ Union to champion student wellbeing, retention and success.

UAL is a world-leading creative university that values diversity, inclusion and innovation. This is your chance to join a supportive and forward-thinking community that empowers staff to bring their whole selves to work and contribute to our shared social purpose and climate action goals.

If you are passionate about helping students reach their full potential and want to make an impact across a vibrant creative community, we would love to hear from you.

As part of your application during the pre-screening form, you will be asked to select between 1 to 4 Colleges you would like to be considered for.

About you

You will bring a strong understanding of the higher education environment and the student journey, ideally supported by a degree or equivalent professional experience. You will have experience working in a pastoral, wellbeing or engagement capacity, supporting students through individual and group interventions.

You will be skilled in building trusted relationships with students and colleagues across multiple teams, and demonstrate empathy, cultural awareness and discretion when supporting diverse student communities. Your communication will be clear, inclusive and compassionate across all channels, and you will be comfortable managing sensitive situations with care and professionalism.

The role requires excellent organisational skills and the ability to plan, prioritise and deliver work independently while collaborating across teams. You will approach challenges with creativity, flexibility and resilience, maintaining focus even in fast-paced or complex situations.

Above all, you will share UAL’s commitment to equality, diversity and inclusion, and a belief in the transformative power of education.

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ 31 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via our Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents) 
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That's why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.