Head of Internal and External Relations


Research Knowledge Exchange and Enterprise
Creative Computing Institute
UAL - Various sites, London UK
Grade 6
£48,534 – £58,474 per annum


Full time - 35 hours per week

30 November 2022 10:00

The opportunity

The Creative Computing Institute (CCI) at University of the Arts London supports interdisciplinary teaching, research and knowledge exchange at the intersection of creativity and computational technologies. 

To ensure that the CCI has a strong external and internal profile as a world class centre for research and teaching for computing, we are seeking to appoint a talented public relations professional to be instrumental in the Institute’s internal and external relations strategy.

You will take a key leadership role in shaping brand narrative and key messages for the CCI, evidencing and demonstrating its research, educational, economic and social impact, as well as developing new future opportunities. Central to your duties will be reputation management; working in collaboration with stakeholders across the Institute and wider University to lead on the development and delivery of positive experiences for our key communities including staff, students, graduates, research collaborators and external audiences.

Working with senior stakeholders, you will also lead on the development of external relations strategies to deliver a cohesive and effective programme of activities, initiatives and campaigns that engage our communities, raise the profile of the Institute, further develop our brand, and enhance our global reputation.

About you

We’re looking for:

  • A solid record in external relations, within an institution and sector of similar scale, ideally within higher education
  • Extensive experience of stakeholder engagement
  • Proven experience in developing, planning, managing and overseeing the delivery of a programme of activities
  • Experience of engaging key audiences, local community or the wider public through external relations activities
  • Experience of working in a dynamic and sometimes pressured work environment
  • Experience of the education or not-for-profit sector
  • Experience developing and managing a team of creative professionals within your team

If you are considering applying for this role, we are offering pre-application consultations so that applicants can find out more about how to apply, please contact cci.staffingadmin@arts.ac.uk to organise a meeting.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at RKEEstaffrecruitment@arts.ac.uk or 020 7514 2965. 

What we offer


We are UAL

The UAL Creative Computing Institute is a progressive Arts STEM academic community engaged in world-class research for, and beyond, the creative industries. 

For the fourth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022. 

Our diverse and talented community comprises over 5,000 academic, professional, and technical staff. Together we are committed to social purpose. This includes creating a better and more sustainable world and championing race equality.  We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.

Our culture


This opportunity is closed to applications.