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Technical Assistant Central Loan Store CCW

3263

Camberwell, Chelsea and Wimbledon Colleges
Camberwell College of Arts - Peckham Road
Full time
Permanent
No
Closing date
19/06/2017 23:55
£23,579 – £27,801 (potential for contribution pay up to £29,203)

Initially based at Camberwell College of Arts, you will support the day-to-day operation of the Central Loan Store (CLS) facilities at Camberwell, Chelsea or Wimbledon College of Arts by staffing the equipment issues/ returns desk, accurately maintaining the department databases, ensuring that equipment is returned in good order and that CLS Policy is administered consistently.
This post requires someone with technical knowledge of specialist photographic/video equipment and accessories. The ability to work independently and as part of a team and deal with customer enquiries quickly in a busy environment, ensuring that the experience of each customer is positive and satisfactory, is also required.

Excellent communication, interpersonal and IT skills are essential as is the ability to provide oral and written information clearly and concisely.

Your duties will include ensuring CLS security measures are adhered to at all times, equipment is returned in its entirety as well as carrying out preventative maintenance of equipment and providing advice, to borrowers, on how to use equipment safely and properly.

Please download an application pack and then upload your completed application form by clicking on apply below. If you have any queries about this role that are not covered in the documentation available below please contact Mazin Saleem on email: m.saleem@arts.ac.uk 

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.

Camberwell College of Arts is a prestigious establishment with a track record of teaching and nurturing impressive talent. Much of its success is down to its dedicated employees, and you will play an important role in shaping future creative professionals, and impact on the future of so many creative industries.

Please see the attached job description for a fuller breakdown of the education, experience and skills of this role.

Technical knowledge of and practical experience with specialist photographic/ video and IT equipment and accessories.

Knowledge of how to troubleshoot equipment issues.

Confident in the use of MS Office – particularly Word and Excel.

An understanding of how social media is used as a marketing communications tool.

Working in a busy customer service orientated environment.

Experience assisting demanding customers and dealing with complaints in a professional manner to achieve a mutually beneficial resolution.

Working with bespoke database software.

Maintaining accurate records and carrying out reporting.  

Communicates effectively orally, in writing and/or using visual media.

Effectively delivers basic training or briefings to support understanding or learning where required.

Plans, prioritises and organises work to achieve objectives on time.

Works collaboratively in a team or with different professional groups

Provides a positive, responsive, proactive and friendly student or customer service

Uses initiative or creativity to resolve day-to-day-problems

 

At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.