20 January 2019 23:55
This position is based within the University’s Student Advice Service and is based at our College sites or at the Student Centre. In this varied and challenging role you will be providing information, advice and guidance to students across the University.
As part of your day-to-day work you can expect to deal with general student support enquiries, but will focus particularly on student financial and immigration advice. You will help students with relevant procedures; liaise with other organisations, such as the Student Loans Company and the Home Office; and make referrals on to other specialist teams in the University or in external organisations.
This is an opportunity to play a vital role at the University of the Arts London, specializing in the advice areas of student finance and immigration; supporting and advising students on other important issues, and thereby enriching the student experience.
University of the Arts London is a world centre for creativity and innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts. Much of its success is down to its dedicated employees.
We are looking for an analytical and methodical problem-solver with excellent communication skills, able to be both quick-thinking and thorough, and with the ability to work independently. These skills and qualities will probably have been gained within a similar information setting or advisory role, in a similar environment in education or externally in advice agencies.
You are not expected to be an expert on every issue that you might face, but it is essential that you have a good understanding of the student finance regulations and the student immigration rules, relevant application procedures and specific student support arrangements. Where your knowledge falls short you must be able to identify the right people, agencies and organisations that students need. An enhanced DBS check is required for this post.
If you have any queries you may contact ADS Recruitment Team via email ADSRecruitment@arts.ac.uk or telephone: 020 7514 2965
Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.