Residence Assistant



Operations and External Affairs
CCW - Peckham Road, London UK
Full time
Estates and Accommodation

18 January 2019 23:55

1 February 2019
Circa £24,500

You will work as part of a team to assist the delivery of a 24/7 service to all residents & guests, by conducting key tasks assigned by the Residence Management Team

You will deliver a range of customer-focused support and premises services, in accordance with agreed service standards and user requirements. You will also be required to support, assist and respect other team members, to help deliver exceptional resident living and to take pride in the look and feel of the property ensuring that it is up to standard.

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.

You will have demonstrable experience of working in security, portering and mail handling operations environments and of customer facing facilities management services as well as demonstrable understanding of providing low level maintenance/handyman services primarily in Electric’s, Plumbing, Carpentry, Painting and Decorating

You will be an effective communicator and comfortable working as a first point of contact regarding customer service issues as well as being comfortable with lone working and using initiative to solve problems you may encounter.

You will be able to work collaboratively both in a team or with different professional groups.

Appointment to this role will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. Having a criminal record will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).
At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early.

This opportunity is closed to applications.