Centre Monitoring & Compliance Manager


Operations and External Affairs
UAL - High Holborn, London UK
Full time
UAL Awarding Body

4 June 2021 23:55

£38,694 - £46,423 per annum

Reporting to the Quality Assurance and Enhancement (QAE) Manager, the Centre Monitoring & Compliance Manager is responsible for developing and managing Approved Centre quality assurance processes including the Centre Risk Model and associated sanctions policy. This encompasses the recording and monitoring of centre, quality and academic risk factors and the annual monitoring process.

Where issues are identified at centres, this role will manage the investigation and work with other teams to ensure issues are corrected, supportive and realistic action plans are implemented and performance monitored. This role will work very closely with the Academic Standards team to improve the quality of provision at our approved centres which may result in complex investigations that must be meticulously investigated. Diligent record keeping is central to this role.

This role is essential in ensuring UAL and UAL approved centres are compliant with the Conditions of Recognition of Ofqual, Qualifications Wales and CCEA and will support with the annual self-evaluation of all processes across the awarding body to ensure compliance.

The role is also responsible for managing and advising on GDPR compliance which will include managing the review of awarding body personal data usage and GDPR compliance. Support Freedom of Information (FoI) and Data Subject Access Requests (DASR) on behalf of the awarding body. This role will also deputise for the Local Information Manager (LIM).

UAL Awarding Body is a specialist art, design and creative industries awarding body owned by and based within University of the Arts London. UAL draws together six renowned colleges, each with its own world-class reputation.

UAL Awarding Body believes in transformative education. We design and award creative qualifications that empower and inspire educators to help students reach their potential. UAL Awarding Body is regulated by Ofqual, CCEA and Qualifications Wales. We currently offer qualifications in art and design, fashion, creative media, music and performing and production arts. We are also the UK’s leading provider of the Diploma in Art & Design - Foundation Studies.

The UAL Awarding Body team is passionate, innovative and rigorous. We are experts and pride ourselves on our knowledge of the sectors we work in, and the quality and integrity of the qualifications we design and award.

UAL Awarding Body is an expanding enterprise offering opportunities for career progression. It is committed to fostering your continuing personal development and training in an environment that encourages excellence, creativity and diversity. A wide range of courses, lectures and workshops are on offer and staff are encouraged to attend. UAL Awarding Body actively invest in staff engagement. As a result, the team enjoys a flexible, collaborative and effective working environment.

For more information please review:

You must have an up to date and in-depth knowledge of the regulated Awarding Organisation environment and extensive experience working at an Ofqual/CCEA/Qualifications Wales/SQA Accreditation regulated awarding organisation. It would be valuable if you have experience of centre assessment grading and regulated qualification adaptations in 2020/21.

You must have experience of presenting technical information to all staff levels and have excellent persuasion and negotiation skills. You are hardworking, highly organised and a skilled problem solver, motivated by meeting deadlines, completing work to a high standard and developing others. You will be able to work independently with accuracy and attention to detail, and manage your own time effectively. You will excel at analysing and presenting complex information, but are also collaborative, supportive and a strong team player.

You will have experience of leading/managing investigations into centre compliance and an understanding of GDPR requirements.

Previous Applicants Need Not Apply

If you have any queries you may contact oeastaffrecruitment@arts.ac.uk


UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.