Brand Assistant


Operations and External Affairs
UAL - High Holborn
Full time
Communication & External Affairs

30 July 2018 23:55

14 August 2018
£28,274 to £34,515 per annum


Reporting to the Brand Manager, you will be a UAL brand champion, and the first point of contact for all internal and external brand queries. As well as playing a key role in the day-to-day management of the UAL brand, you will support the roll out and launch of brand development initiatives.


UAL has recently completed a major review of its brand - the Identity Development Programme - which was designed to build a stronger UAL proposition that enhances the student, staff and external stakeholder experience. The Brand Assistant will join the team at an exciting time and play a key role in ensuring the success of the programme by supporting colleagues to use the brand effectively across all UAL marketing and communication channels.


You will have an eye for design, excellent attention to detail; good communication and organisation skills; and be an experienced and enthusiastic team player with a solid understanding of the importance of good relationships with stakeholders across all areas of an organisation.

University of the Arts London is a vibrant world centre for creativity, bringing together six colleges with international reputations in art, design, fashion, communication and performing arts. We have around 20,000 students and 5,000 staff, based at campuses across London. We provide transformative education and world-leading research and enterprise and are at the centre of public debate for the future of arts, design, fashion and communication and an inspirational environment for students, staff and wider communities. We are engaged in a number of major change programmes over the next five years. This includes moves for two of our largest colleges, London College of Communication and London College of Fashion. We aim to be an equal opportunities employer embracing diversity in all areas of activity.

Specialist knowledge / Qualifications

  • Educated to degree-level.
  • An evidenced interest and understanding of marketing, communications or brand in the creative/cultural or HE sectors.

Relevant experience

  • Good experience working as part of a marketing and/or communications team involving brand management.
  • Experience of delivering projects in support of brand marketing and communications strategies.
  • Experience of implementing brand guidelines and championing brand advocacy (desirable).
  • Experience of providing administrative and logistical support to a busy team.
  • Experience of building effective internal working relationships across all levels of seniority and functions.
  • Experience of managing team enquiries, understanding when to answer requests and when to assign them to colleagues.
  • Experience of the production, storage and management processes of branded marketing and communications assets and publications (desirable).

Communication skills

  • Communicates effectively orally, in writing and/or using visual media.
  • Proven ability to tailor communications to specific audience needs.
  • A positive and pro-active, can-do attitude.

Leadership and management

  • Has ability to work independently without direct supervision when needed.
  • Supervises tasks undertaken by colleagues/temporary support staff.

Planning and managing resources

  • Plans, prioritises and organises work to achieve objectives on time.


  • Works collaboratively in a team and where appropriate across or with different professional groups.

Student experience or customer service

  • Provides a positive and responsive service to brand practitioners.

Creativity, Innovation and Problem Solving

  • Uses initiative or creativity to resolve problems.

Interview date: 14th August 2018

If you have any questions about the role please contact the Recruitment Administrator on 0207 514 6685 or email

At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.