ISEP Administrator


Academic Development and Services
UAL - High Holborn, London UK
Part time
Language Centre
Fixed Term
Until 30 June 2022

19 January 2021 23:55

£29,358.00 - £35,839.00 per annum

This role supports the International Student Experience Programme (ISEP) team. ISEP is a programme of activities and resources for students and staff in support of not only our international students but also the internationalisation of the student experience for all at UAL.

The post holder’s main responsibility will be administering Languages, Arts and Culture (LAC) which is a pilot programme of evening classes within ISEP. This will include administration of the booking system, dealing with student queries, processing refunds and collecting student feedback.

The role requires some evening work to ensure a smooth start to new LAC classes which begin a few weeks into each UAL term. This will include online platform support for students and teachers whilst the programme is currently being delivered online, and onsite support when the programme returns to face to face teaching at High Holborn.

The post also provides support to the Head of Intercultural Training with coordination of training provision. The post holder will support the management of resources for the ISEP team, which will require some onsite working in the future.

University of the Arts London offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide. UAL is ranked sixth in the world for Art and Design in the 2020 QS World University Rankings®. The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

Every position within the University plays an important part in shaping future creative professionals, and impacts on the future of so many creative industries.

Along with having significant relevant administration experience within a UK HEI, you will have an understanding of the challenges for international students in UK HE. You will have excellent organisational and communication skills, with a high level of attention to detail.

You will have the ability to adapt quickly to new digital tools and online systems, and be able to use your initiative and creativity to resolve problems. You will be able to work independently on individual objectives, and collaboratively to meet team objectives.

Please read through the person specification for this role to obtain details about the candidate profile being sought. 

Posting date - 05 January 2021

Closing date - 19 January 2021

Apply Early 

Please note that this role may close earlier than the stated closing date if a sufficient number of applications are received. If you wish to apply for this position, you are advised to submit your application as soon as possible.


If you have any queries you may contact

Appointment to this role will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. Having a criminal record will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).

UAL is committed to creating a diverse and inclusive university - a place where we all can be ourselves and reach our full potential in our work, learning and creative practice. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.

This opportunity is closed to applications.