Student Experience Manager (Residences)

The opportunity

An exciting opportunity to join one of the world's leading arts universities and a multi-award-winning Accommodation Services department. As Student Experience Manager you will work with Accommodation Services to deliver an exceptional student experience throughout the university halls of residences. You will provide strategic direction, leadership and operational management to the Student Experience team to deliver the agreed student experience priorities across the department and wider Estates.

With a background in residential life, major events management or education management, you will curate the yearly residential life, social and wellbeing support programme which includes live events, digital events, wellbeing campaigns and volunteering opportunities. You will build strong external networks to innovate and constantly evolve the student experience within Accommodation Services at University of the Arts London.

About you

You are an experienced residential life or major events leader with a proven track record relating to the student experience or excellence in customer service and a relatable degree or professional activity broadly related to areas of events or education management. You should have experience of managing and motivating teams and dealing with complex institutional and/or professional contexts, including issues of pastoral care, finances, health & safety, project management, decision making and external network building.  

In return, University of the Arts London offers generous leave, an attractive salary and pension plus a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.

Apply Early:

Please note that this role may close earlier than the stated closing date if a sufficient number of applications are received. If you wish to apply for this position, you are advised to submit your application as soon as possible.

Query:

If you have any queries you may contact oeastaffrecruitment@arts.ac.uk