Facilities Assistant x5


Operations and External Affairs
UAL - Various sites
Full time
Estates and Accommodation

24 October 2018 23:55

£24563 - £28145
As part of the Estates Department, you will use your skills to deliver a range of customer-focused facilities support and premises services. It means undertaking opening and closing arrangements for one or more properties, daily premises audits/inspections, a range of porterage duties, regular site cleaning, and the processing of all incoming and outgoing deliveries, mail sorting, franking and delivery duties. You will provide a first-line access control/security presence at specified properties, ensuring the safe access and egress of authorised staff, students, visitors and contractors. You will also be required to meet and greet all visitors in a courteous and professional manner, dealing with enquiries as appropriate, alerting hosts of their visitors and or directing visitors to venues as appropriate. Not only this but you will carry out the duties of a First Aider, undertaking certified training where necessary and appropriate to maintain valid certification.

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.

Every position within the University plays an important part in shaping future creative professionals, and impacts on the future of so many creative industries. 

With demonstrable knowledge of security, portering and mail handling operations and a good knowledge of customer facing facilities management services, you are a trained first aider with SIA accreditation. You are punctual, conscientious, courteous and customer-focused, displaying a professional approach at all times. You are competent in IT programmes such as MS Office, Email and Internet to enable best use of available information and communications as necessary for the post. You also have experience of conveying information accurately as well as coordinating own effort with that of others so the work is completed effectively in line with team objectives. Crucially you contribute to the improvement of standards by having accurate and up to date knowledge of services available in your own and related areas of work, ensuring that the experience of each customer is positive and satisfactory.

In return, University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. 

Appointment to this role will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. Having a criminal record will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).
At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.