Development Operations Officer

The opportunity

The Development Operations Officer is a new role in UAL’s Development Operations team. Reporting to the Senior Prospect Researcher, and working closely with the Head of Development Operations, you will support our fundraising and alumni relations activity through prospect research and alumni data management.

In this role, you will have the opportunity to undertake research into donors, prospective donors, and strategic partners, while utilising your database and Excel skills to manage alumni data updates.

Together with the Senior Prospect Researcher, you will support our fundraising and events teams and produce timely due diligence reports on HNWIs, corporates, and Trusts and Foundations; identify new and potential donors; create network maps of our existing supporters; and produce event profiles and briefing notes. This will be crucial in supporting the imminent launch of our first-ever comprehensive Campaign, as well as our well-established series of Development events.

You will also provide support to UAL’s alumni team, by ensuring alumni data we hold on Raiser’s Edge is accurate and up to date. You will use various sources (online webform, SITS, Press Office bulletins) in regular intervals (weekly, monthly, annually) to ensure personal, contact, education, and business details of our alumni are recorded as appropriate. You will be an advocate of best practices in database management, act as a point of contact for research and alumni data queries and reports, and together with Head of Development Operations produce user guides and training materials for Raiser’s Edge users.

About you

Our ideal candidate will have experience of desktop research within a fundraising environment, including identifying corporate, trust and individual prospects, undertaking due diligence and producing written reports for varied audiences. You will have experience in using relational databases or CRMs and be an experienced user of Microsoft Excel, with good skills in data formatting and manipulation.

You will be an excellent communicator, with a proven track record of successful task management, teamwork and problem-solving skills.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at Socialpurposestaffrecruitment@arts.ac.uk or 020 7514 9627.

What we offer

We are UAL

UAL has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. For the fourth year running, University of the Arts London (UAL) has been ranked second in the world for Art and Design in the QS World University Rankings®.

This is an exciting time to join the university, as we recently launched our new 10-year strategy – The World Needs Creativity – to deliver our social purpose in a changing world. Key to delivering the strategy will be UAL’s first ever fundraising campaign, which aims to raise £50 million for student support, academic excellence, social impact, and capital projects such as the new London College of Fashion and London College of Communication campuses.

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.

Our culture