Quality Assurance & Enhancement Administrator
10635
Permanent
Full time - 35 hours per week
Professional & Administrative
External and internal
20 May 2024 23:55
The opportunity
Previous applicants in 2024 need not apply.
This is an exciting opportunity to join the UAL Awarding Body Quality Assurance and Enhancement team as an administrator.
UAL Awarding Body has 70,000 students and over 300 approved centres across the UK and internationally. Our centres deliver our 60 qualifications from entry level to level 4 in the creative arts. For further information on the qualifications we offer and the role of the awarding body with the wider university please refer to our website.
The Quality Assurance and Enhancement team (QAE) provides expert advice and support relating to Quality Assurance and Regulatory Compliance for UAL Awarding Body (the Further Education awarding arm of UAL).
There are three areas of focus within the QAE team which are Regulation and Compliance, Centre Monitoring and Compliance and QAE Operational Compliance. All areas are responsible for implementing and maintaining effective quality assurance policies and processes to ensure that quality standards are consistently met across the Awarding Body to support compliance with the qualification regulators.
As QAE Administrator, you will work supportively and collaboratively across the QAE team and play a pivotal role in supporting development and timely implementation of the Awarding Body’s quality assurance policies and processes. Due to the broad remit of the QAE team, this role will allow you to gain experience and a wider understanding of the key elements of quality assurance within an educational context. You will be supporting key business processes like centre approvals, appeals, reasonable adjustments and special consideration. You will also lead on establishing a QAE Quality Newsletter for our centres as well as support the QAE Management team with travel bookings, diary management and website content.
You will be an integral part of an enthusiastic and dynamic team committed to maintaining high standards and will contribute to our commitment to UAL’s strategic objectives through the delivery of high-quality QA policies and processes, ultimately impacting the success of our students and the credibility of our awarding organisation.
About you
You will be an experienced administrator, ideally from within an awarding organisation or an education setting. The ideal candidate should possess excellent communication and interpersonal skills, along with proficiency in using MS office software and databases.
You will be a highly organised and generally curious, and someone that seeks to identify potential problems and opportunities for improvement. You will have plenty of initiative and creativity with an eye for detail. You will also have strong commitment to maintaining the highest standards of accuracy
Quality assurance experience is desirable, however training will be provided. We are looking for a candidate with an interest in the creative arts education.
Stages involved in the process: Application, Shortlisting, Interview Q&A, Skills test , Onboarding.
As part of your application, you will need to write a supporting statement in no more than 1,500 words that covers some/all of the competencies that can be found in the person specification. The application form will let you know exactly criteria are being tested.
We advise you to apply early as the application closing date may be brought forward if we receive enough applications. If you have any general questions or require any reasonable adjustments, please get in touch via RKEEstaffrecruitment@arts.ac.uk
We understand the benefits of using AI in work. However, if you are thinking of using AI to support your application, we ask you to think carefully about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. Therefore, we encourage you to showcase your unique knowledge and skills using your own voice.
What we offer
To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:
▪ at least 31 days of annual leave in addition to bank holidays.
▪ generous defined benefit pension schemes (LGPS/TPS}.
▪ flexible working and family-friendly policies for improved work-life balance.
▪ 2 days of paid volunteering leave for a UK registered charity.
▪ discounts including TOTUM, gyms, nursery and private healthcare insurance.
▪ continuous learning and development opportunities including free UAL Short Courses.
▪ season ticket loan, cycle to work scheme, free counselling via EAP and more!
This opportunity is closed to applications.