Short Course Assistant

The opportunity

This role, based at Chelsea College of Arts Short Courses and working across Camberwell and Wimbledon too (CCW), will assist with the coordination and delivery of the scheduled and customised short courses and special projects. The role will work Monday – Friday on a rota between 09:00 -18:30, with occasional Saturday shifts between 09:00 –16:00. The hours for the role vary at different times in the year, with 28 full time weeks (35 hours per week) and 24 part time weeks (21 hours per week). It is expected that full time weeks will occur during peak course delivery periods (December, March, April, May, June, July and August) with the exact pattern determined by relevant term dates.

 

About you

We are looking for a motivated individual to support the delivery of the Short Courses across the three colleges. You will have a knowledge of art and design materials and experience of working in a busy office environment and managing your own workload. Good communication skills and attention to detail are essential.

Specialist Knowledge/ Qualifications

• Knowledge of art and design materials. (essential)
• A high level of competency in Microsoft Word, Excel and Outlook. (essential)
• Experience of setting up and troubleshooting audio visual equipment. (essential)
• Background in fashion, arts, design or communications (desirable)

Relevant Experience

• Administrative support in a busy customer focused environment. (essential)
• Liaising with external suppliers (essential)
• Stock checking and inventory (desirable)
• Manual Handling (desirable – training available)
• Experience of and understanding of the art and design FE and HE education system. (desirable)

Communication Skills

• Communicates effectively orally, in writing and/or using visual media. (essential)

Planning and Managing Resources

• Plans, prioritises and organises work to achieve objectives on time (essential)

• Ability to work independently with attention to detail (essential)

Teamwork

• Works collaboratively in a team, across the university and with relevant professional groups (essential)

Student Experience or Customer Service

• Provides a positive and responsive student or customer service. Demonstrates diplomacy and empathy. (essential)

Creativity, Innovation and Problem Solving 

• Uses initiative and creativity to investigate and resolve day-to-day problems (essential)

If you have any queries, you may contact oeastaffrecuitment@arts.ac.uk.

What we offer

We are UAL Short Courses

Our culture