Library Assistant - Library and Open Access IT

3713

Academic Development and Services
Library and Student Support Services
Grade 2
£24034

Permanent

Part time - 14 hours per week

30 October 2017 09:50

2017-11-23T00:00:00

The opportunity

You will assist in the delivery of high quality customer-focused library and open access IT services, participating in front-line services and administrative duties, including support for self-issue systems and IT.

You'll assist users with directional and initial information enquiries, including the use of Library materials, as well as participating in roaming support. You'll also provide guidance on the use of electronic information resources, the internet and support general purpose software.

The working days for this post will be Monday and Friday. 

About you

You will have relevant experience in a library, open access IT or customer service environment and will be able to work independently, have basic numeracy skills or experience of financial procedures and have experience using Microsoft office, Internet and electronic resources. 
You are able to ensure that accurate information is passed onto the most appropriate people in a timely fashion and have experience of answering standard questions/queries from customers.  You have experience of working as a member of a team, providing support, assistance and cover where needed.

In return, we offer a competitive employment package including a salary that reflects working in London; an attractive pension scheme; and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence. Relocation assistance is available. 

If you have any queries you may contact ADS Recruitment Team via email ADSRecruitment@arts.ac.uk or telephone: 020 7514 9627.

University of the Arts London aims to be an equal opportunities employer embracing diversity in all areas of activity. 

This opportunity is closed to applications.