Learning Zone Advisor

The opportunity

We are recruiting a Learning Zone Advisor for weekday and evening support - the role will be based at Central Saint Martins, University of the Arts London and be part of our Library and Learning Zone team.

Working Pattern

Week 1

Monday 08.30 - 16.30 OR 10.00 - 18.00

Tuesday 08.30 - 16.30 OR 10.00 - 18.00

Thursday 14.15 - 22.15

Week 2

Monday 08.30 - 16.30 OR 10.00 - 18.00

Tuesday 08.30 - 16.30 OR 10.00 - 18.00

Wednesday 10.00 - 13.30

Thursday 14.15 - 22.15

The Role

The post holder will contribute to the delivery and development of high quality student-focused resources and services.

The role involves participating in front-line services, administrative duties and in supporting senior staff with the supervision of the Learning Zone space. This includes:

• assisting in the delivery of learning support, including induction sessions, workshops and 1-1's both in person and on-line
• advising students in the use of the services and resources within the Learning Zone
• offering specialist support for IT, audio-visual and reprographic equipment
• knowledgeable guidance on the use of specialist software, electronic information resources and library materials
• front line desk, directional and initial information enquiries
• production and design of promotional and instructional guides which encourage students’ independent learning
• support senior staff with the timetabling and supervision of the Learning Zone

About you

You should have a degree or library and customer service experience.

You will have excellent written and oral communication skills and be highly IT literate with specific knowledge of creative software.

You will have experience of supporting others with basic training

Working in a small team, you will provide positive and responsive customer service.

For the full job description and person specification, please see below. 

In return, we offer a competitive employment package including a salary that reflects working in London; an attractive pension scheme; and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence. Relocation assistance is available.

Please note should a sufficient number of applications be received this vacancy may close earlier than the stated closing date.

If you have any queries you may contact the UAL Recruitment Team via email Educationstaffrecruitment@arts.ac.uk 

What we offer

We are UAL

University of the Arts London (UAL) is recognised around the world as a leading institution for teaching and research in arts, design, fashion, communication and the performing arts.

Every position within the University plays an important part in shaping future creative professionals, and impacts on the future of so many creative industries. Library Services is a University wide department delivering high quality services in support of teaching, learning and research, and this post is part of the Central Saint Martins Library Services team.

University of the Arts London aims to be an equal opportunities employer embracing diversity in all areas of activity, and positively welcomes applications from black and minority ethnic staff who are currently underrepresented at this level.

Our culture