Academic Enterprise Communications Co-ordinator


Operations and External Affairs
UAL - High Holborn
Full time
Academic Enterprise

17 June 2018 23:55

£28,274 - £34,515

This post is part of the Central AE team which manages and supports the various business units that make up Academic Enterprise. The main aim of this role is to co-ordinate the departmental internal communications and raise awareness and promote AE at a university level. This will be achieved by using a variety of digital communications channels, including: the AE intranet and webpages pages, monthly newsletters, interviews and a podcast. Creativity is important here as you will be the thought leader for this area.  

You will also manage the development and maintenance of the Academic Enterprise intranet pages as well as the Business section of the UAL website. Monitoring Google Analytics for the various web pages and providing feedback to the AE Management Team will be key.

The department is in the middle of introducing a new Academic Enterprise Marketing and Sales System. You will support the project team with rewriting and updating content for the UAL Short Courses Ltd. Pages. Once the system is in place, you will work with the UAL Short Courses Ltd. Marketing Managers on the maintenance and content refresh of these pages and support them with other projects as they arise.

While based in Academic Enterprise the post holder will also need to link closely with the University’s Department of Communications and External Affairs and the four college-based External Relations departments.

UAL is a world-leading university for teaching and research in the fields of arts, design and communications, offering a unique range of courses which nurture creative potential from across the world.

With over 18,000 students, 4,500 staff and an annual budget of c£230 million, the University promotes creativity and intellectual excellence in an organisational culture which helps talented staff and students to develop and enhance their abilities and ideas. The University works to provide a bridge between the educational world and professional practice, and to serve the creative industries. It combines a pursuit of academic excellence with close engagement with its business, creative and cultural partners.


The department of Academic Enterprise (AE) leads the University of the Arts London’s third stream income operations and is integral to the University’s long term development. As well as a focus on increasing the amount of income generated by the University from non-core teaching and research activities, AE also generates opportunities for students and graduates to engage with external businesses and other organisations. It builds on, and includes, the successful UAL Short Courses Ltd., UAL Awarding Body, the Language Centre, college and research-based enterprise, and business and innovation operations including Knowledge Exchange. Academic Enterprise not only integrates and bolsters a wide range of business and client facing work across the University but is also developing new products and services for new and existing markets.

Academic Enterprise is a successful and growing department with an anticipated combined turnover of £32m in 2017/18, from both B2B and B2C activities. There are approximately 195 staff and 650 hourly paid tutors working in Academic Enterprise operations in all UAL’s Colleges as well as central university services. Each year, around 70,000 students study on short courses or qualifications offered by AE business units.

You will have a first degree in a humanities or Communications/Marketing subject and have demonstrable working experience in external and/or internal communications, ideally in a multi-brand private or public environment.

You count copywriting and content writing for the web among your strengths. You enjoy and excel at effective communication using oral, written and visual communication tools and methods. You will have an interest in the arts and the creative industries and let that shine through in the work that you do. Ideally, you will have a strong eye for graphic design and experience of producing visual or audio communication content (infographics, podcasts, etc.) You are able to plan and prioritise your own work and work collaboratively with a team scattered across the University by providing support and assistance where needed.

At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.