Information Centre Advisor

9385

London College of Communication
College Office
LCC - Elephant and Castle, London UK
Grade 3
£30,777 - £ 37,468 per annum

Permanent

Full time - 35 hours per week

15 February 2023 23:55

The opportunity

London College of Communication (LCC) is seeking a customer focused, personable and highly organised individual to provide a fully functional reception and support service for the College’s Information Centre.

As the Information Centre Advisor, you will act as the first point of contact in providing front-line assistance and comprehensive support to external visitors, current students, and members of academic, technical, professional, and administrative staff. The role is busy and varied and your excellent organisational skills will be key as you assist in the planning and delivery of events, manage diaries and hospitality requests, training ambassadors and supporting evening and weekend events. The planning and leading tours of the College for prospective students and new staff. To work closely with the Information Centre manager on strategic developments and projects.

This role also involves you taking responsibility for maintaining and developing the Centre’s visual content, so a knowledge of Adobe CC suite (Acrobat, Illustrator, Photoshop, InDesign) and visual design and communication skills (layout, colour theory, typography, photography) would be desirable.

About you

The successful candidate will possess experience of working in a frontline, customer focused role gained in a HE / FE environment. Knowledge of Salesforce CRM and of assisting in the support and delivery of events is also required.

If you are committed to providing excellent customer service and can use your strong interpersonal skills to develop highly effective working relationships and a positive culture of collaboration, we would love to hear from you.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Resourcing Adviser, lcc.jobs@lcc.arts.ac.uk or telephone: 020 7514 7985

What we offer

 

We are UAL

For the fourth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022.

Our diverse and talented community comprises over 5,000 academic, professional, and technical staff. Together we are committed to social purpose. This includes creating a better a more sustainable world and championing race equality.

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.

Our culture

 

This opportunity is closed to applications.