Development Operations Officer


Social Purpose
Hybrid – UAL High Holborn/Home
Grade 4
£38,359 to £47,109 per annum


Full time - 35 hours per week

4 March 2024 10:00


The opportunity

This is an exciting opportunity to join University of the Arts London’s Development team as a Development Operations Officer. 

The Development Operations team (comprised of Head of Development Operations and Senior Development Researcher) plays a pivotal role by supporting fundraising, events, and alumni relations in four key areas:

  • donor and alumni database (Raiser’s Edge NXT) management,
  • prospect research and portfolio management,
  • reporting and insight,
  • data governance and compliance. 

In this role you would have the opportunity to support the department’s activities through prospect research and alumni data management. More specifically, you would undertake research into donors, prospective donors, and strategic partners, while utilising your database and Excel skills to manage alumni data updates. 

This is a hybrid role, with a minimum of two days per week required on-site at High Holborn office (Tuesdays and Thursdays).

If you would like to know more about the role, please contact Bojan Fligler, Head of Development Operations, at, for an informal conversation. 

About you

Our ideal candidate will have experience of desktop research within a fundraising environment, including identifying corporate, trust and individual prospects, and producing written reports for varied audiences. You will have experience in using relational databases or CRMs and be an experienced user of Microsoft Excel, with good skills in data formatting and manipulation.

You will be an excellent communicator, with a proven track record of successful task management, teamwork and problem-solving skills.

Interviews will be held in person, at UAL's High Holborn office, on Friday 22 March.

If you have any queries about this role or need any reasonable adjustments for your application, please contact

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ at least 31 days of annual leave in addition to bank holidays.
▪ generous defined benefit pension schemes (LGPS).
▪ flexible working and family-friendly policies for improved work-life balance.
▪ 2 days of paid volunteering leave for a UK registered charity.
▪ discounts including TOTUM, gyms, nursery and private healthcare insurance.
▪ continuous learning and development opportunities including free UAL Short Courses.
▪ season ticket loan, cycle to work scheme, free counselling via EAP and more! 

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world. 

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace. 

If you have not applied or signed up for job alerts with us before, you will need to create an account. Registration does not take long and will help you to keep track of your application during the recruitment process.

Stages involved in the process: Application, Shortlisting, Interview Q&A, Presentation, Onboarding.

As part of your application, you will need to write a supporting statement in no more than 1,500 words that covers the competencies that can be found in the person specification.

We advise you to apply early as the application closing date may be brought forward if we receive enough applications. If you have any general questions or require any reasonable adjustments, please get in touch via

Please read through our FAQs page before applying.

This opportunity is closed to applications.