Administration Coordinator (Learning & Teaching)

The opportunity

University of the Arts London (UAL) is seeking an Administration Co-ordinator to join our Learning and Teaching Directorate. This is an exciting opportunity for an experienced administrator who is ready to take on a leadership role within a team that supports students, empowers staff and drives innovation in learning and teaching.

In this role, you will manage the day-to-day operations of the Learning and Teaching Directorate administration team, providing guidance, conducting performance reviews, and ensuring that objectives are met in line with university policies.

You will provide effective and professional oversight of course-related administration, including managing student records, producing reports and statistical data, preparing documentation for examination boards and communicating results to students in line with university procedures. The role also involves supporting annual monitoring and reaccreditation processes, assisting with enrolment, and helping to ensure the smooth running of the department.

In addition to your management and course-related responsibilities, you will provide high-level executive support to the Director of Learning & Teaching and members of the senior leadership team. This will include oversight of diary management, correspondence, travel arrangements and procurement support.

This description is intended to provide an indication of the core responsibilities of the role, however appointments will be made with consideration to the overall balance of skills, experience and expertise across the team.  Specifically we welcome applicants with skills and knowledge in the areas of academic programme management and finance administration.  

About you

You will need a degree-level qualification (or equivalent relevant experience), along with significant administrative experience.

You will also be proficient in Microsoft Office 365 applications, including Word, PowerPoint, Outlook, SharePoint, OneDrive, and Excel, and will be familiar with online tools for diary, financial, and HR administration. You will also be familiar with student administration systems such as SITS.

A high standard of English, excellent communication and organisational skills, and the ability to motivate and lead a team will also be essential for success in this role.

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ 31 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via our Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents) 
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That's why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.