Information Centre Assistant Coordinator


London College of Communication
London College of Communication - Elephant and Castle
Full time
College Office

22 October 2017 23:55

£28,274.00 - £34,515.00

Based in a busy reception and office environment, you will be the first point of contact for enquiries dealing with current, past and potential students and staff at the London College of Communication- a globally renowned provider of Design and Media education, research and consultancy.  You will support the Information Centre manager in the provision of a fully functional reception service and provide effective supervision in their absence.

You will also assist with enquires by phone and by email, you will provide information and advice, solve problems when you can and escalate issues where appropriate. You will also take on a range of administrative responsibilities -from maintaining systems to issuing ID Cards as well as additional duties. In everything you do, you will demonstrate a commitment to a seamless and excellent customer service.

London College of Communication is a pioneering world leader in creative communications education. With the communications sector constantly evolving at a rapid speed, we work at the cutting edge of new thinking and developments to prepare our students for successful careers in the creative industries of the future. Our course provision reflects the breadth of expertise housed within the most diverse creative agency including: journalism, advertising, PR and publishing; photography; film, television and sound; communications and media; graphic communication; spatial communication; design cultures; and interactive and visual communication. 

We are looking for applicants who are educated to A Level standard (or equivalent) who will bring to the role proven experience in a customer facing role. We expect you to be familiar with the use of databases and Microsoft Office applications, and demonstrate skills in data entry and the production of correspondence. Crucially, you are a collaborative, supportive and customer-focused individual, committed to clarity and responsiveness. You have strong communication skills both interpersonal and written.

In return, we offer a competitive employment package including a salary that reflects working in London, generous annual leave, an attractive pension scheme, and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence.

If you have any general queries, you may contact Lesley Wilkins, Staffing Administrator, or telephone: 020 7514 7985

At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

This opportunity is closed to applications.