Learning Zone Assistant


Academic Development and Services
UAL - Various sites, London UK
Full time
Library Services

18 October 2020 23:55

17 November 2020
£25,061.00 - £29,358.00

1 x full time Learning Zone Assistant role based at Central Saint Martins, University of the Arts London.

The role: 

The postholder assists in the delivery of high quality customer-focused library and open access IT services, participating in front-line services and administrative duties.

This includes assisting with:

  • student use of the services and resources within the Learning Zone
  • support for IT, audio-visual and reprographic equipment and general-purpose software
  • guidance on the use of electronic information resources and library materials
  • directional and initial information enquiries
  • the production of promotional and instructional guides which encourage students’ independent learning

The postholder works five days a week:

UAL Term-time (32 weeks of the year)

  • 08:45-16:45 or 09:00-17:00 Wednesday, Thursday, Friday
  • 12:15 – 20:15pm Saturday and Sunday

UAL Vacation (20 weeks of the year)

  • 09:00-17:00 or 10.15-18:15 Monday to Friday

University of the Arts London (UAL) is recognised around the world as a leading institution for teaching and research in arts, design, fashion, communication and the performing arts.

Every position within the University plays an important part in shaping future creative professionals, and impacts on the future of so many creative industries. Library Services is a University wide department delivering high quality services in support of teaching, learning and research, and this post is part of the Central Saint Martins Library Services team.

You will have relevant experience in a library, open access IT or customer service environment and will be able to work independently. You will have basic numeracy skills or experience of financial procedures and have experience using Microsoft Office, internet and online resources.

You will have experience of answering standard questions/queries from customers. 

You will have experience of working as a member of a team, providing support, assistance and cover where needed.

For the full job description and person specification, please see below. 

In return, we offer a competitive employment package including a salary that reflects working in London; an attractive pension scheme; and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence. Relocation assistance is available.

If you have any queries you may contact ADS Recruitment Team via email ADSRecruitment@arts.ac.uk 

UAL is committed to creating a diverse and inclusive university - a place where we all can be ourselves and reach our full potential in our work, learning and creative practice. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.

This opportunity is closed to applications.