Head of Income Services

The opportunity

Reporting to the Associate Director of Finance, the Head of Income Services is responsible for providing strong leadership and management for the Income Services team, ensuring that UAL has robust systems in place for the identification, collection and management of income. The Head of Income Services will be delivering a customer focussed and professional service and will lead on the University’s payment acceptance and income collection strategies, championing developments that will underpin the University’s ambitions.

As an expert finance professional the Head of Income Services will work with a broad range of stakeholders, supporting them and ensuring the University is both transparent and accountable in the way it deals with its customers.

The post holder will be a positive driver of change and will develop a continuous culture of improvement within the Income Services team.

The post holder will develop suitable policies and procedures that support an effective and efficient income service, providing advice to internal and external stakeholders.

Communication is key as the post holder will be reporting to diverse audiences on income and will need to ensure business managers have reliable and accurate information for decision making purposes.

About you

Role includes the following essential requirements:

• Experience of working:
  • in a fast moving financial environment, working to key milestones and delivering comprehensive results to tight deadlines,
  • with large data sets, ability to write and develop financial models and reports using excel at an advanced standard,
  • across a large organisation and successfully influencing and managing change in such an environment,
• Communicates technical or specialist ideas or information persuasively adapting the style and message to a diverse audience in an inclusive and accessible way,
• Motivates and leads a team effectively setting clear objectives to manage performance and service quality,
• Applies innovative approaches to leadership, management and the deliverables they are responsible for,
• Makes a significant contribution to improving the student or customer experience to promote an inclusive environment for students, colleagues and customers.

Please apply early as the closing date maybe held earlier should sufficient applications be received.

Should you have any queries do get in contact on COOstaffrecruitment@arts.ac.uk