Customer Service Finance Administrator

The opportunity

The role of the Customer Service Finance Administrator will work closely with the rest of the UAL Short Course Finance & Customer Service team. 

The post holder will be responsible for effective and efficient processing of finance administration for customer facing finance operations, including refunds, course transfers, company bookings and raising sales invoices. You will communicate with customers via email and over the phone.

About you

You will be have experience of working in a financial environment processing finance administration, working with tight deadlines and familiar with financial processes, policies and procedures.

With high level Customer Service experience,  experience of excellent oral and written communication skills, you will be able to liaise effectively with your team and colleagues, and also to build and maintain positive relationships while sharing best practice with colleagues in other short course teams and throughout UAL. You will have the ability to plan and priorities workload effectively to achieve short and long-term objectives.

In return, the University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity.

we can be contacted on RKEEstaffrecruitment@arts.ac.uk should you have any queries.

Please apply early as application closing date maybe held earlier if sufficient applications are received.

What we offer

We are UAL Short Courses

Our culture