Fee Manager

The opportunity

You will ensure the effective and efficient administration of all student tuition fees due to the University and to ensure all income due to the University is identified and recorded promptly and accurately. To carry out the ongoing reconciliation of student accounts, ensuring that they are a complete and accurate record of transactions and that all income is correctly allocated, and debts are minimised. To act as a point of contact for all fee-related enquiries and provide a high level of customer service to students and colleagues across the University, ensuring the University is both transparent and accountable in the way it deals with its students.  

About you

With relevant experience in financial management of various income streams, the successful candidate will:

• Have knowledge of, or interest in, the Higher Education sector.
• Build and maintain positive relationships with students.
• Is able to work independently without direct supervision.
• Work collaboratively in a team and, where appropriate, across or with different professional groups.
• Have experience in adapting financial processes and systems to meet customers' needs and identifying ways of improving efficiency and standards.
• Communicate effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way.

Please apply early as we shall close the application process before the advertised closing date if we receive a high volume of applications.

If you have any queries about this role, please contact Emmy Beazley-Williams, Resourcing Adviser via email PSOstaffrecruitment@arts.ac.uk or 020 7514 6685.

What we offer

We are UAL

For the fourth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022.

Our diverse and talented community comprises over 5,000 academic, professional, and technical staff. Together we are committed to social purpose. This includes creating a better a more sustainable world and championing race equality. 

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work-life balance.

The University  is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

Our culture