Library Assistant - Library and open access IT (12 months Fixed Term Contract)

The opportunity

Grade 2 Library Assistant – Library and Open Access IT 35 hours per week (1 FTE) at London College of Fashion.

Fixed term from 31 October 2022 – 30 October 2023. 

Hours are currently Monday – Friday 9.00 – 5.00 with a 1-hour unpaid break. 

The successful candidate will be expected to work on site until 6.00pm, usually once a week, in term time and until 6.15 usually once a week in the vacation.  

In addition, they may be required to work from home until 6.00pm as part of the ASK/ASK chat rota.

You will contribute to the development and delivery of high quality and student-focused library services which support the academic activities of the University and its constituent Colleges.  You will be based at your home library, although you might occasionally be required to work at any of the other UAL libraries.

You will take part in front-line services and administrative duties including support for self-issue systems, IT and printing. You will assist users with directional and initial information enquiries; including the use of the library catalogue and electronic information resources. 

You will take part in answering enquiries on-line, via our live chat service, ASK and you may also have to take part in shelving activities. 

There may be limited working from home opportunities, subject to operational need. 

About you

You will have relevant library or customer service experience and formal training or education to post-16 level. You will have excellent written and oral communication skills and be IT literate. Working in a small team you will provide a positive and responsive customer service. 

In return, we offer a competitive employment package including a salary that reflects working in London; an attractive pension scheme; and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence.  

All our library service roles contribute to running our frontline service. 

In return, University of the Arts London offers generous leave, an attractive salary and pension plus a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. [Relocation assistance is available to eligible staff].  

If you have any queries, please contact Jaspreet Kaur via email on Educationstaffrecruitment@arts.ac.uk. 

What we offer

We are UAL

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.   

UAL is an exciting and rewarding place to work. With more than 20,000 people choosing to study with us each year, we know that each role in the University plays a crucial part in developing and supporting these future creative professionals. Library Services values a student-centred, accessible and inclusive approach to providing collections and services to inspire, empower, engage and encourage curiosity.  

London College of Fashion, UAL is undertaking an unprecedented programme of change.  In 2023 we will be consolidating our existing six sites into a new purpose-built campus as part of a new education and cultural district on the Queen Elizabeth Olympic Park.  Ahead of this move, we welcome applications from candidates who live in and around East London, as well as from those keen to join us on this exciting and unique opportunity in our college’s history. 

Our culture