Library Assistant - Library and Open Access IT - Wimbledon

9618

Education
Library and Student Support Services
Grade 2
£27,928 - £31,777 per annum

Fixed Term - 31st December 2023

Full time - 35 hours per week

26 April 2023 23:55

The opportunity

You will assist with the effective delivery of library services on your designated site, although you might occasionally be required to work at any of the other UAL college libraries. 

You will participate in answering enquiries on-line, via our live chat service, ASK. You will also participate in on-site front-line services and administrative duties including support for self-issue systems, IT and printing.  You will assist users with general directional and initial information enquiries, including the use of the library catalogue, electronic information resources. You may also be required to take part in shelving activities and demonstrate an understanding of manual handling guidelines which will be required when lifting heavy items. 

The role, is based at Wimbledon working 35 hours per week, Monday to Friday, 7 hours per day. Normal working hours will be 9am-5pm but there can be a requirement to work until 6pm one evening a week.  

About you

You should have relevant library or customer service experience, and formal training. You will have excellent written and oral communication skills and be IT literate. Working in a team, you will provide positive and responsive customer service.

In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. 

If you need any reasonable adjustments for your application, please contact, Sahil Ibrahim, Resourcing Adviser via email at Educationstaffrecruitment@arts.ac.uk.

What we offer

 

We are UAL

University of the Arts London offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide. University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2023.

The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. 

Library and Student Support Services is a University wide Directorate delivering high quality services to support all students studying at UAL so that they can fulfil their potential and get the best from their University experience. 

Our culture

 

This opportunity is closed to applications.