Student Systems Support Administrator


Professional Services and Operations
Academic Registry
UAL - High Holborn, London UK
Grade 4
£37,532 - £45,865 per annum


Full time - 35 hours per week

24 April 2023 23:55

The opportunity

This post offers an excellent opportunity to lead a high quality Student Systems and Records team to shape the journey of the most vibrant and creative students in the UK, through a hands-on approach in managing the University’s student records system - Student Information Technology System (SITS). SITS underpins the entire student journey from initial application to successful graduation.

The Student Systems and Records team provide operational support to all registry student systems users and support the system administration behind the student life cycle. The post-holder will primarily provide an advice and support service, which includes –

  • overseeing the correct and efficient use of systems.
  • assisting with evaluation.
  • testing and implementation of enhancements.
  • upgrades and other system developments.
  • supporting underlying business processes.
  • producing manuals and guides.
  • resolving any technical issues.
  • support the maintenance and management of the student records and system.
  • ensure the highest level of accuracy and compliance with University and External Body processes and regulations.

About you

Whilst knowledge and experience of using SITS and supporting student records systems is essential, your profile should also include - 

  • Knowledge and experience of the Higher Education (HE) sector and the student lifecycle.
  • Experience in system administration in a HE environment.
  • Experience of reporting systems and data quality control processes.
  • Understanding of business processes and operational issues affecting student administration within a University.

Please submit your application early as the application closing date could be held earlier should a sufficient number of applications be received.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Leila Farrance, Resourcing Adviser via email

What we offer


We are UAL

University of the Arts London offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide.

University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2023.The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

Our culture


This opportunity is closed to applications.