Support Technician Print Services

The opportunity

We are recruiting one Grade 3 Support Technician Print Services based in Print Services at Chelsea College of Art.

In this technical role, you’ll support the Specialist Technician Print Services with the day-to-day operation of the Print Service at Chelsea College of Arts. Assisting with XEROX digital laser printing, preparation of files for print, book binding, print finishing, and general administration. Primarily staffing the reception area and dealing with day-to-day student, staff and external print enquiries and requests. Demonstrating a professional level of technical expertise, you will provide guidance and advice in the areas of preparing and trouble-shooting print files using Adobe CC; InDesign, Acrobat, Photoshop etc. and RIP software.

You must possess the ability to work independently and as part of a team to deal with customer enquiries quickly in a busy environment, ensuring that the experience of each customer is positive and satisfactory. Excellent timekeeping, communication, interpersonal and IT skills are essential as is the ability to provide oral and written information clearly and concisely.

Your duties will include assisting with quotations and general departmental administration and to confidently provide cover for colleagues when necessary.

About you

Relevant qualifications to BA level in Art, Design or Performance and/ or equivalent industry experience in a print environment.

Technical knowledge of and practical experience with laser print and print finishing machinery such as electric guillotines, perfect binders etc.

Working knowledge of print production, file preparation, finishing and logistics.

Experience of how to troubleshoot equipment & file issues.

In-depth knowledge of Adobe CC (InDesign, Acrobat, Photoshop).

Confident in the use of MS Office (particularly Word, Excel and Teams).

Working with bespoke RIP software (namely Fiery Command Workstation 6).

Demonstrable experience maintaining accurate records and spreadsheets.

Communicates effectively orally, in writing and/or using visual media.

Works collaboratively in a team and with different professional groups.

What we offer

We are UAL

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.

If you have any queries about the application process or need any reasonable adjustments for your application, please contact Aruna Dhinakaran, Resourcing Assistant at jobs.ccw@arts.ac.uk.

Interview date: W/C 8th May 2023

Our culture