Senior Digital Content Designer

The opportunity

We are looking for an experienced, creative and well-organised Senior Digital Content Designer to join our busy Digital Team.

As an expert practitioner, you will be leading on and working on a variety of content design projects, continuous improvement work and deliver training to editors. 

You will also provide excellent customer service via our virtual help desk and you must be able to negotiate with as well as influence stakeholders.

You must understand the web, technology, and people. You should be user-focussed and prioritise our users’ needs in everything you do.

You will line manage a Content Designer and line management experience is desirable. 

About you

You are an experienced, creative and well-organised Digital Content Designer.

A relevant qualification (such as a degree or equivalent) and/or relevant experience creating and editing content for websites and intranets is essential.

Excellent IT skills and ability to use, or learn how to use, a range of software including: 

• MS Office 
• Google Analytics 
• HTML 
• email newsletter software (Mail Chimp or similar) 
• survey software (JISC, MS Forms and similar) and online forms software 
• Photoshop and other Adobe editing software

Extensive experience creating and editing content for websites and intranets. You must have experience of designing and creating content, using a content management system (CMS) and writing and editing readable content. We need somebody with excellent interpersonal skills, and you must be confident working with a wide range of people who have varying levels of understanding of content and the web.

You need to be enthusiastic, diplomatic and persuasive, with a keen understanding of negotiating with subject-matter experts. You must be comfortable working independently and making content decisions. 

Experience of working in sprints using Agile methodology in a fast-paced digital environment, both in a digital team and independently with minimal supervision. 

You will be managing a Digital Content Designer so line management experience is desirable. 

If you have any queries about this role or need any reasonable adjustments for your application, please contact Zele Akhilele, Resourcing Adviser via email at DigitalandTechnologystaffrecruitment@arts.ac.uk.

What we offer

We are UAL

University of the Arts London offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide. For the fifth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2023.

The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

The combination of a varied student group, cutting-edge research and highly experienced staff creates a unique learning experience for students at the University.   

University of the Arts London offers generous leave, pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity. Relocation assistance is available. 

University of the Arts London aims to be an equal opportunities employer embracing diversity in all areas of activity. 

Our culture