Senior UX Designer

The opportunity

As a Senior UX Designer, you will develop the user experience practice, ensuring that all digital products and services are designed with the user at the core. This role will be instrumental in establishing and embedding UX, design, research, and accessibility standards across the team.

The role includes leading UX design services, enhancing existing products, and line managing and coaching other UX designers within the team. This role will also be responsible for developing data-driven processes, ensuring UX effectiveness and alignment with agile methodologies, enabling the team to deliver value swiftly. The role will also be an active member of our design community in Digital and Technology, providing coaching and mentoring support to other members.

In this recruitment round, we are seeking two Senior UX Designers to work across our Student Experience service teams as we focus on creating and enhancing a seamless and reliable digital experience.

These are new roles for the university, and you will champion the evolution and implementation of easy-to-use principles, standards, and methodologies for UX design, ensuring they are adopted and developed over time. We welcome applications from experienced User Designers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges.

This is a 3-year fixed term contract

About you

Experience

• Demonstrable knowledge, experience, and passion for user-centred design, with expertise in a range of UX tools and techniques.
• Extensive experience applying design thinking and UX methodologies across the full product lifecycle.
• Exceptional storytelling, communication, and presentation skills, with the ability to translate research insights, user feedback, and data into actionable design solutions.
• Ability to mentor and coach designers and uphold high-quality design standards within teams.
• Proven ability to work collaboratively with senior stakeholders and multidisciplinary agile teams to deliver iterative, user-centered solutions at pace.

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ 34 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via our Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents) 
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.