Product Manager

The opportunity

Product Management is an evolving discipline within Digital & Technology at UAL, supporting the next step in our journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support the ambitious growth outlined in our strategy.

As Product Manager, you will play a key role in discovery for a diverse range of products and services that underpin the overall student and staff experience at UAL. You will be defining outcomes, ensuring effective prioritisation and embedding data driven decision-making. Key to success in the role will be accountability for the ongoing, measurable and continuous product improvement, as well as significant product developments to deliver our strategic ambitions.You will work with our wider product leadership team, and in collaboration with colleagues across Delivery, Business Analysis, TechOps and Development, as well as with key internal stakeholders and with external suppliers and partners.

The role will focus on supporting key products that underpin the Registry & Academic Services function to improve the student and staff experience. We welcome applications from people across a range of sectors who want to join our growing community of practice in product management and play a key role an organisation committed to social purpose.

At an exciting time for the transformation of the university's digital capabilities, the Product Manager will have responsibility for defining outcomes, ensuring effective prioritisation and being accountable for sustainable, measurable, and continuous product improvement, to deliver strategic ambitions.

About you

Experience

• A background of developing digital products for varied audiences and defining roadmaps, including discovery and product delivery
• Knowledge of effective product lifecycle development and processes across a large, complex environment
• Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services.
• Experience of Agile and Scrum, as well as other software and product development and delivery methodologies
• Broad awareness of enterprise technology
• Demonstrable experience of driving and championing new ways of working while bringing people along with you

What we offer

To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:

▪ 34 days of annual leave and 2 days off to volunteer plus bank holidays
▪ Flexible and Dynamic working options available from the first day
▪ Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
▪ Free counselling and advice via our Employee Assistance Programme (EAP)
▪ Sector-leading Equal Parental Leave policy (6 months full pay for both parents) 
▪ Defined-benefit LGPS pension scheme
▪ In-house training and development including apprenticeships and free places on creative courses
▪ Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
▪ Various opportunities to attend student shows and exhibitions

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2024 QS World University Rankings (for the sixth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.